At Pilot Wealth Management Pty. Ltd, we are committed to the highest standards in relation to the collection, use, accuracy and storage of your private information. The Privacy Act 1988 contains 13 principles known as the ‘Australian Privacy Principles’. Your rights, our obligations and how we deal with them are detailed in our Privacy Policy. The Privacy Policy can be viewed at our office 283-287 Sir Donald Bradman Drive, Brooklyn Park SA 5032.
If you believe we have not acted appropriately in relation to your privacy rights, you are entitled to lodge a complaint with us, initially by contacting your adviser. If you are not satisfied with the way in which we investigate and respond to you complaint, you are entitled to lodge a formal complaint with an External Dispute Resolution Scheme of which we are a member. We are a member of the Credit and Investments Ombudsman (CIO) scheme and you can contact them on telephone 02 9273 8455, or email info@cio.org.au or post, PO Box A252 Sydney South NSW 1235